By visiting our website, purchasing our products, or interacting with our online services, you agree to the following Terms of Use. Please read them carefully before proceeding.
1. Use of the Website: You may use our website only for lawful purposes, to browse, place an order, or learn more about Mooos Creamery. You agree not to use the site to upload harmful material, attempt to hack, or interfere with its operation.
2. Product Information: We strive to provide accurate descriptions of our ice cream flavors, toppings, merchandise, and products. However, because all our treats are handmade in-house, slight variations in appearance, color, or ingredients may occur. Prices and availability can change at any time without notice.
3. Orders and Payments: When placing an order, you agree to provide accurate and complete information. All orders must be paid in full at checkout. We accept major credit/debit cards and any other payment methods shown at checkout. Mooos Creamery reserves the right to cancel or refuse any order that appears fraudulent or contains incorrect information.
4. Pickup and Delivery: Most orders are prepared within a few minutes in Mooos Creamery Ice cream Parlor. If an order is arranged for pickup, times will depend on store hours and order volume. Delivery availability and timing may vary. Mooos Creamery is not responsible for delays caused by traffic, weather, or other circumstances beyond our control.
5. Refunds and Exchanges: Because our ice cream and beverages are perishable, all sales are final. We cannot accept returns or exchanges once a product has left our store. If you experience an issue with your order, please contact us within 24 hours so we can review and make it right whenever possible.
6. Gift Cards and Promotions: Gift cards and promotional offers cannot be exchanged for cash, are non-refundable, and may have expiration dates or specific conditions. Mooos Creamery reserves the right to modify or end promotions at any time.
7. Intellectual Property: All content on this website, including logos, menus, graphics, and text belongs to Mooos Creamery. You may not copy, reproduce, or distribute our materials without written permission.
8. Limitation of Liability: Mooos Creamery is not liable for any indirect or incidental damages related to the use of our website, services, or products. Our total liability is limited to the amount paid for your order.
9. Privacy: We respect your privacy. Personal information is collected only to process orders and improve your customer experience. Please see our Privacy Policy for more details.
10. Changes to These Terms: We may update these Terms of Use at any time without prior notice. The latest version will always be available on this page.
11. Contact Us: If you have questions about these Terms of Use, please Contact Us.
Choosing a selection results in a full page refresh.
