At Mooos Creamery, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our ice cream parlor or interact with us online.
1. Information We Collect: When you place an order, join our rewards list, or contact us, we may collect your name, phone number, and email address, billing and delivery details, payment information (securely processed by third-party providers), order history and product preferences, information you share with us through contact forms, surveys, or email subscriptions.
All payments are processed through secure, trusted payment platforms.
2. How We Use Your Information: We use the information we collect to process and fulfill your orders accurately, communicate with you about your order status or any issues, send special promotions, event updates, and offers (if you’ve opted in), improve our products, website, and overall customer experience, comply with legal obligations and prevent fraudulent activity.
You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.
3. Sharing Your Information: We never sell your personal information. We only share your information with trusted service partners (like payment processors and delivery carriers.
All third-party partners are required to maintain confidentiality and use your data only for the services they provide on our behalf.
4.How We Protect Your Information: Your information is protected through secure systems and encrypted connections. We regularly review our safety measures to prevent unauthorized access, loss, or misuse of your data.
5. Cookies and Tracking: Our website may use cookies, small text files stored on your device to remember your preferences and improve your browsing experience.
You can disable cookies in your browser settings, but doing so may limit certain features of our website.
6. Your Rights and Choices: You can request to update, correct, or delete your personal information, opt out of marketing communications at any time, choose not to share specific information (though this may affect order fulfillment or delivery services). To make any of these requests, please contact us using the information below.
7. Children’s Privacy: Mooos Creamery’s website and services are not directed toward children under 17 years old. We do not knowingly collect personal information from minors.
8.Updates to This Policy: We may update this Privacy Policy as needed to reflect changes in our practices or the law. Any updates will be posted on this page.
9. Contact Us: If you have questions or concerns about this Privacy Policy, Contact Us.
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